What HealthPay Is Not

PLATFORM OVERVIEW

HealthPay is not:

  • A bank
  • An insurance company
  • A healthcare provider
  • This separation ensures regulatory clarity and risk isolation.

Core Architecture

  1. Financial Rails Provided by Bank Alfalah Limited
  2. Card issuance
  3. Fund custody

KYC / AML compliance

  1. Transaction dispute handling
  2. Payments Layer
  3. RAAST for instant transfers
  4. 1LINK for nationwide card acceptance

Service Network Delivered by FitwellHub

  • Clinics
  • Hospitals
  • Diagnostics
  • Pharmacies
  • Wellness & digital care

HealthPay orchestrates settlement and access between these layers without holding funds or medical data.

Fitwell Smart Plan

The Fitwell Smart Plan builds on the foundational features of the Basic Plan, providing enhanced healthcare benefits for individuals and small businesses. This plan is designed for those seeking more comprehensive coverage, including financial support for medical expenses.

Daily Hospital Cash Benefit

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Daily ICU Benefit

Rs. 6,000/day for critical care costs.
 

Hospitalization Reimbursement

Covers up to Rs. 45,000 for major medical events.
 

Our Consultation Services

We are working in 12+ cities of Pakistan

In-Clinic

Our in-clinic consultation provides patients with direct access to expert medical care. Visit our smart clinics for personal attention from trusted healthcare professionals. Perfect solution for routine check-ups or getting special care in a professional and comfortable environment.

Virtual

Consider our virtual consultation service for getting expert medical advice right from your home. Our telehealth clinic allows you to connect with trusted healthcare professionals via video calls to get personalized medical advice.

How Healthcare Is Delivered

  1. Member enters the system digitally, physically, or via call centre
  2. Triage and routing through the Control Room
  3.  Care delivered through the national network
  4. Diagnostics, pharmacy, and specialist referrals coordinated
  5. Hospital escalation when needed
  6. Follow-up and continuity maintained

24/7 Free Helpline

Our 24/7 instant consultations provides access to the best care services near you. Whether you need urgent care open now or free medical help online, our helpline and chat support offer medical advice online free.

Join Fitwell Hub Ecosystem

Applications are open" Join our innovative network and be a part of a comprehensive healthcare solution. Whether you're a clinic, hospital, lab, pharmacy, or doctor, FitwellHub offers a seamless platform for delivering exceptional care and enhancing patient outcomes.

WHO FITWELLHUB SERVES

Housing Authorities & Developers

Healthcare is embedded directly into residential communities through on-site Spokes and national referrals.

Outcome

  • Healthier communities
  • Reduced emergency dependence
  • Predictable healthcare cost

Exclusive Discounts

Enjoy significant savings on essential healthcare services

  • Pharmacy Discounts
  • Lab Discounts
  • Hospital Discounts
  • Aesthetic Discounts
  • Dental Discounts
  • Specialist Consultations Discounts